The ponds at Rathbone Market in East London are part of a balanced SuDS approach

Conduct

Building an inclusive culture through positive behaviours

We aim to build a positive and collaborative organisation in which members and staff can thrive, learn, and work together to collectively shape the future of the Landscape profession and Institute. To enable this we have developed a behaviour policy that will foster inclusivity and increase engagement and participation.

The behaviour policy is key to achieving our membership pledge to improve engagement with our members. To achieve those strong and meaningful relationships the policy is built on following principles:

1. Mutual respect and courtesy

We treat each other with respect, kindness, and professionalism.
We actively listen to the perspectives of others, show empathy to colleagues and keep an open mind in all interactions with the LI.

2. Active participation and collaboration

Anyone attending any LI committee meetings, events or meetings:

Actively participates by contributing their ideas and perspectives
Collaborates with each other to enhance our landscape community.
Connects with members and the staff team to exchange ideas and explore potential collaborations.

3. Ethical behaviour

Members and staff uphold the LI values and the highest ethical standards in all interactions with the LI and the Landscape community
Avoid any potential conflicts of interest in order to act in the best interests of the profession and Institute at all times.

4. Feedback and contribution

All members and staff have the opportunity to contribute by sharing insights, suggestions, and views to support and ensure the continuous improvement of the LI and our work to support the landscape professional community.

5. Celebrate achievements

We celebrate our individual and collective achievements.
We all share a belief that the success of the Landscape professionals is a result of collective effort.

6. Adherence to policies and guidelines

All members and staff comply with any relevant policies, guidelines, and code of conduct of the LI to ensure a positive experience for everyone.

Measures in place when incidents occur

Sometimes, when incidents occur, relationships can become strained. The following policies and procedures demonstrate how we can work to address it:

Managing behaviour policy

The aim of this policy is to provide an alternative to a formal complaint to help address any negative behaviour as it occurs.

Conduct and Complaints

If all other avenues have been unsuccessful then a formal complaint can be raised and will be investigated.

Complaints page

Whistleblowing

The LI’s Whistleblowing Policy sets out the overall approach of the Institute to Whistleblowing for members, volunteers, staff, including associates, contractors and consultants

Whistleblowing Policy

Vexatious Complaints

The LI’s Vexatious Complaints Policy sets out the overall approach of the Institute to vexatious complaints for members, volunteers, staff, including associates, contractors and consultants

Vexatious Complaints Policy